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No business is perfect, but how they take care of their customers matters. I was very hesitant in placing an order with a company I've never dealt with before. But I decided to take a chance and the first order went great. I received my products within 2 weeks. Unfortunately my second order didn't go so well. I received 2 defective/not up to par items, and Dolabuy took care of me. The replacement process was easy and they just wanted the customers to be happy. Tracy in Customer Service is awesome, and Lucy from the sales team are my favorite people. I've just placed my 4th order with Lucy and will place another special order in the next few days. Lucy usually works in the morning (north american time). Give Dolabuy a try and you won't be disappointed with the quality nor their customer service.

Jose Martinez

I had an amazing experience with the customer service both before and after my purchase. Samantha was very responsive to my emails and provided me with excellent support. I ordered the black Onthego giant tote and was pleasantly surprised to receive a free round zip wallet of 19 cm along with it. The quality of the products is impressive and looks like genuine leather. I put my stuff in the bag and it has a perfect balance, while the hardware is solid metal. I received my bag very quickly and Tracy even sent me pictures of the bag before shipping which made me feel satisfied and assured.

Jennifer Wainwright

I have received my Gucci bag and it’s perfect! Very good quality and good leather. It took 10 days to come which is quick considering the amount of packages shipping that they have during lockdown. The costumer service exceptional, they are very nice and always available. I will definitely buy more items.

Coco

Thank you Dolabuy Website for being helpful, at the beginning I was worried about buying a bag online but Dolabuy cleared all of my doubts. I received my bag yesterday and the quality is superb, awesome. Nice smell too!

Julia Fischer-Emslander

The 3 bags all very nice.! In one gucci bag that comes with ribbon and decorated to carry it in shoulder bag. The metal elements look of quality, the decorative . Valance is very well embroidered. It has NO inner pocket, it is 2 compartments to carry the basics. The bag is rigid, the closure is safe and the decorative loop is a cute one. If I say i love it I am only exaggerating i crazily love it.... amazing quality bag with good communication from the seller and fast shipping..... you just gain yourself a potential customer.

Quint Tippen

Best customer service ever! This company is legit! Don’t worry about ordering from them. They’re quick and extremely nice. My order was not correct when I received it and they replaced my item very quickly. Communications were detailed and exact. The best way to get hold of them is through WhatsApp. I wouldn’t hesitate to order again and again from this company.

Masha Djuric

Purchased three bags of different brands at once. all surprised! I gave it five star, because i knew what i was ordering. I expect 1:1 quality because of the price i paid i expected decent and that is what i got. If you want perfection this website bags is for you the inside of the bags is perfect matching made and consistent with an actual but I am in way. I am very satisfied with what i got. This is a great seller this is my second purchase and i have another on the way. Shipping took two week to Florida.

Sile Beaner

I found a replica of the Dior Caro at a dolabuy store and I couldn’t believe my luck. The bag is gorgeous and chic. The leather is quilted and soft. The hardware is gold and the logo is engraved. The flap is magnetic and the chain is detachable. The bag is versatile and stylish. I love this bag so much!

Rsshan Isaraela-tekorona

Come again next time. If I introduce a friend, can you give me a discount? That's good. I'd like to buy some more. I don't have much faith in online shopping, but I really received a surprise. The shopkeeper is patient. He asked for three days before placing an order. I am very satisfied with the receipt of the goods. It's a little late to be sure. I'm sorry. The owner is very nice. This bag is absolutely beautiful! I love her! Details hardware, quality, everything! I can't believe this bag is so well done. There is a chain, the hardware is beautiful, the LOGO imprint is perfect, the inside is very soft, this purchase is highly recommended! All the way to New York in two weeks.

Andrew Elias

I’ll start my review with two statements; 1: I am hard to please! 2: I rarely write reviews… Shopping with Dolabuy was a genuinely wonderful experience. I spotted a rare little bag I’d been hunting for some time, on their Website and re-routed to the website to purchase. Through my mistake, I inserted an incorrect shipping address. Panic ensued. It was no problem to Tracy - a swift DM in the early hours of the morning and it was fixed instantly and I was reassured. Less than 2 days later, the bag arrives beautifully packaged to my home in N Ireland all the way from USA. This is better service than I receive at the Chanel boutique!! I wouldn’t hesitate to recommend and I’ll certainly be a repeat buyer. Thank you so much Dolabuy Team, credit where it’s due

Nick Elliott